Ashes into Jewellery

Delivery

Once we receive your online order, we will send out your Welcome Pack introducing how we at Heavenly Treasures and Gems turn ashes into jewellery or memorial art. 

 

To return the pack to us with the ashes of your loved one, you will be supplied with an envelope already completed with the addressee details.  All you need to do is pop it along to your local Royal Mail Post Office and pay the postage.  Please use their 'Special Delivery' service.  You will be given a tracking number. The cost of this postage is not included in the price you have paid to Heavenly Treasures & Gems.

As soon as we receive your ashes, work will begin immediately.  Completion of your order can take anywhere from a couple of days to several weeks.  There are several factors that influence the design times.  For example a piece of jewellery may take a couple of days whilst a large resin piece may take a couple of weeks. We therefore state delivery will be between 2-4 weeks.  If there is a delay we will contact you by email.

Once we have completed your order, we will return your treasured piece, along with any unused ashes back to you, using the Royal Mail 'Special Delivery' service.  We will text and email you the tracking number.  The cost of the return delivery is included in the amount paid to Heavenly Treasures & Gems.

Further information

 

Any queries please contact us on heavenlytreasuresandgems@hotmail.com

Unfortunately we only take orders from the UK and ship only to the UK, at this moment in time.

Thank you

 

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Heavenly Treasures & Gems, Abergavenny, Wales